Introduction
The Vastu International Consultancy ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us through our forms, or engage with our consultation services.
Information We Collect
We may collect the following types of personal information:
- Contact Form Data: When you submit our contact form, we collect your name, email address, phone number, and any message or details you provide about your property or consultation needs.
- WhatsApp Messages: When you contact us via WhatsApp, we receive your phone number, name (as set in your WhatsApp profile), and the content of your messages, including any photographs, floor plans, or documents you share for consultation purposes.
- Consultation Records: During and after consultations, we may record details about your property, including floor plans, photographs, compass readings, and Vastu analysis notes to provide our services effectively.
- Communication Data: Records of correspondence between you and our team, including emails and phone call details.
How We Use Your Information
- Consultation Services: To provide Vastu Shastra consultation, analyse your property, prepare reports, and deliver personalised recommendations.
- Communication: To respond to your enquiries, schedule appointments, send consultation reports, and provide follow-up support.
- Service Improvement: To understand client needs, improve our services, and enhance the website experience.
- Legal Compliance: To comply with applicable laws and regulations.
Third-Party Services
Our website may use the following third-party services:
- Google Maps Embed: We embed Google Maps on our location pages to help you find our office. Google may collect usage data through this embed according to their own privacy policy.
- Analytics: We may use website analytics services to understand how visitors use our site, including pages visited and time spent. This data is aggregated and does not personally identify you.
- WhatsApp (Meta): Communication through WhatsApp is subject to Meta's privacy policy and terms of service.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent for communication at any time by contacting us.
Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: